We understand that sometimes circumstances change, and you may need to cancel your SAMI-X Membership. If you want to cancel your membership, follow the steps outlined below. Please remember, we value your feedback, and if there's something specific that led to this decision, let us know so we can improve.
Step-by-step Guide to Cancel Your Membership:
Login to Your Account: First, sign in to your SAMI-X account with your username and password.
Navigate to Your Profile: Once logged in, go to your profile by clicking on your username or profile picture at the top right corner of the page. If you are on mobile, click on the bottom right.
Click on "Memberships" in the Submenu: In your profile page, find and click on the "memberships" option in the submenu.
View Current Membership: On the memberships page, you will see the details of your current membership plan.
Cancel Membership: If you wish to cancel your membership, simply click on "Cancel membership" next to your current membership details.
Confirm Cancellation: A prompt will appear asking you to confirm the cancellation. Click "Yes" or "Confirm" to proceed. Please note that your membership will be canceled after the current billing cycle, and you will still have access to SAMI-X until then.
Provide Feedback: We kindly request you to provide feedback about why you chose to cancel. This information helps us understand what we can do to improve our services.
Additional Information:
Access After Cancellation: Even after canceling your membership, you will continue to have access to SAMI-X's resources until the end of your current billing cycle.
Refund Policy: Please refer to our refund policy for information on any applicable refunds or contact our support team if you have specific questions.
Need Further Assistance? If you experience any difficulties or have additional questions, please reach out to our support team via our contact page.
We're sorry to see you go, and we hope you'll consider joining us again in the future. Thank you for being a part of the SAMI-X community!